[Failed] Deliveries
So my new computer never arrived. Turns out that TNT need written authorisation from Apple not verble authorisation from them and the address from me. Of course no one told me this, they just marked the thing as ‘Out for delivery’ and then waited for me to call that afternoon to admit that, actually yes, it’s still sat in the depot and, no, they’re not going to deliver it to my friends office because they’ve not had a email from Apple about that.
Right.
Call Apple. Get through to a call center in the US (generally a good thing, I find Merkins to be most polite and friendly in customer services), nice gentlemen there tells me that a Saturday delivery been authorised and that it’ll be going out to me on the 27th. Hmm, I’d told them I didn’t want that any more, I wanted it to go to my friends office, but still, not his fault and I decided I’d see if I could be about for it to come. I get told I should have a nice day and go call TNT. They confirm that it’ll be a Saturday delivery and that it should be early as the drivers like to get their rounds done and knock off. So probably before lunch. This could work, I’ve got to go out at 11:40 for 30 minutes or so, but the law of sod might not actually afflict me today and I may be about. Need to reorganise some other stuff. Confirm with them that if I miss this delivery they wont send it back to Apple and that I can try having it delivered to somewhere else next week some time if it all goes completely tits up.
Wake up this morning, trying to find out what’s happening, website says ‘please call’ when I enter in the tracking number. I called. Someone answers the phone, tells me to give them 2 minutes and cuts me off. Call again, get answer phone telling me depot is closed. Hmmm. Get through to the call center, need to call another number at 8. Fine. Call the number at just gone 8, get told that yes, it’s been loaded on to a van for delivery [woo] and will be with me before 1. Crap. Sods law is setting me up to be out isn’t it? So now I’m sat here, looking out of the window every time I hear an engine wondering if it’s my damn computer being delivered and I could really do with being out doing other stuff.
