PayPal
I’ve given up with PayPal. My account was hacked a few weeks ago and they suspended it. Turns out I hadn’t updated my address details with them so they kept asking for a credit card statement for the registered card at the address they had. I finally managed to explain to them that I no longer live at that address and that since it was a debit card I don’t get statements for the card. They told me to send in a bank statement with the old address on it so I did. They then decided they wouldn’t accept that as it wasn’t recent enough.
A few phone calls later and I finally manage to get them to accept I’ve moved. Now they want utility bills for my current address and a copy of my passport. My utility bills are all online (as are my bank statements) and I’m not sure they’ll accept the electronic copies of them. I think I’m just going to give up and let the account be closed by them (eventually). I hardly ever use it and it’s obviously not as impervious to fraud as they’d like you to think.
